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Terms & Conditions

TERMS AND CONDITIONS

The following terms of use govern the relationship between the user of the website and CLIMAX MARINE SERVICES LLC. Please read and understand all the terms and conditions.

To accept an order and enter into a legal agreement, customers are asked to please read and understand CLIMAX MARINE SERVICES LLC terms and conditions. Should the customer have any queries or are not sure about any clause or service, please feel free to email CLIMAX MARINE SERVICES on support@climaxmarine.com.

USE OF THE WEBSITE

By accessing our website, you warrant and represent to the Climax Marine Services LLC owner that you are legally entitled to do so and to make use of information made available via the website.

WARRANTIES

Climax Marine Services LLC makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

CONFLICT OF TERMS

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

APPLICATIONS

Climax Marine Services LLC is a company registered in the United Arab Emirates with a registered office on the Shop no.9, Old Jadaf Building, Al Jadaf, Dubai. Our email address is support@climaxmarine.com. These Terms and Conditions will apply to the purchase of the services and goods by the Customer. No representation, inducement, promises or agreement not specifically set out herein shall be of any force or effect.

CANCELLATION

    1. An order can only be cancelled by informing Climax Marine Services Trading L.L.C.  in writing. Verbal instruction will not be accepted.
    2. The Contract can be cancelled at any time except for any Goods which are made to the Customers special requirements. Special requested Goods will be charged at the agreed rate.  Climax Marine Services Trading L.L.C shall receive payment from the Customer for the value of the Work done as of the effective date of termination.
    3. After cancellation of the contract, the Goods will be collected by Climax Marine Services Trading L.L.C.  employee at the agreed time and location. Delaying pick up for any reason (except in cases of emergency or Force Majeure) will result in penalties to the Customer. Rental for the period that the Goods could not be returned to Climax Marine Services Trading L.L.C.  will be charged at the agreed rate. Any item picked up outside of the Dubai are will be charged at the agreed delivery and pick uprate.
    4. Refund will be done only through the original mode of payment.

CONFORMITY AND GUARANTEE

Climax Marine Services Trading L.L.C.  have a legal duty to supply the Goods as agreed in the Contract. Upon delivery, Climax Marine Services Trading L.L.C.  will ensure the Goods are:

      1. Of satisfactory quality;
      2. Reasonably fit for any particular purpose for which you would buy or hire the Goods.
      3. Conforming to the description.
      4. Climax Marine Services Trading L.L.C.  will supply the Services and Goods with reasonable skill and care.

 GOVERNING LAW, JURISDICTION AND COMPLAINTS

  • Disputes can be submitted to the jurisdiction of the courts of the UAE.
  • If a dispute occurs, both parties should report such dispute in writing to the other party as soon as possible. We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days.
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