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Shipping & Return Policy

Shipping & Return Policy

RETURN POLICY

Thank you for your purchase. We hope you are happy with our purchase. However, if you are not 100% satisfied with your purchase, please contact us at support@climaxmarine.com within 7 days of your purchase to arrange for an exchange or return. 

We will not accept any return for Electronic products,Damaged products, and if there is any missing components in the box.

To ensure that items are accepted for returns, we kindly ask that you keep all original packaging and proof of purchase.

RETURN PROCESS

To return the item please email customer service at support@climaxmarine.com within 7 days of purchase. After receiving confirmation return the item to the following address:

Climax Marine Services LLC, Al Jadaf, Show Room No.9, Dubai, UAE.

REFUND PROCESS

After receiving the item and inspecting the condition, we will process your return. The return processing may take 2 to 3 working days and refund will be credited to your account with in 4 to 5 working days. We will notify you by email once your return has been processed.

EXCEPTIONS

The following items cannot be returned :

  • Items without original packaging
  • Used Items
  • Electronics items
  • Damaged Products

If you have any questions concerning our return policy please don’t hesitate to contact us at support@climaxmarine.com

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