WARRANTY

Climax Marine Services expressly warrants new products sold by it to be free from manufacturing defects for a period of One (1) year from the date of delivery to the original purchaser of our product (“Purchaser”). The Purchaser must notify Climax Marine of any defect or malfunction in writing delivered by overnight delivery or certified mail and received within the warranty period in order to secure repair or replacement of the product and, if purchased from Climax Marine, the Purchaser must return the product to Climax Marine at Purchaser’s expense so that it is received within one day of the expiration of the warranty period. The remedies of repair, refund or full replacement shall be the sole remedies for any warranty claim at Climax Marine's discretion. The Purchaser expressly, voluntarily and knowingly waives the right to claim any implied warranty and any and all claims for consequential damages, which are expressly excluded from this warranty. Any law or court decision of a court of competent jurisdiction requiring the implied warranty of merchantability or any other warranty expressly waived herein, is limited in time to the length of this express written warranty. This Warranty is ineffective if the Purchaser or any user damages the product in his/its possession or fails to use the Product as directed, misuses or abuses the product, submits the product to unreasonable use or otherwise uses the Product in a manner other than as intended. 

RETURN POLICY

Address

Al Jadaf Dry Docks (Head Office)

Dubai

Show Room no. 9

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Al Bateen Dry Docks (Branch)

Abu Dhabi

Show Room no. 6

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Phone

Tel: +9714 2695400

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Email

sales@climaxmarine.com

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Working Hours/Days

Saturday - Thursday /  8:00 AM - 6:00 PM

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A 20% restocking fee is required on allowable non-defective product returns up to 25 days from date of purchase. Refunds or exchanges are not available after 25 days. All returns are to ship prepaid via UPS/FedEx. All returns must be accompanied by a Climax Marine RMA form and authorised in advance with an RMA number. Our return period expires after 25 days from receipt of your purchase. As is customary in retail sales, after 25 days,we can’t offer a refund or exchange.

THE PRIMARY YACHT

SERVICE PROVIDER IN THE

MIDDLE EAST

Climax Marine is based U.A.E which is an epicentre of the marine industry within the GCC and contributes significantly to the ever-growing industry. Climax Marine is the largest regional online supplier of marine air conditioning products from recognised  international brands. We deliver GCC wide including UAE (Dubai, Abu Dhabi, Sharjah), Saudi Arabia ( Riyadh, Jeddah, Khobar/Dammam), Kuwait, Bahrain & Oman.

 

We have technical professionals with expertise and experience to attend immediately to your queries at any time and we hereby affirm our commitments to supply anything in our scope of service within the stipulated time frame.

© 2020 by Climax Marine Services LLC